Can my seller lower the price on my items without telling me?
The seller is responsible for negotiating prices, but they cannot go below the minimum price you put in HYON Connect. If they want to sell the item for a price lower than what you indicated when entering your items, they must ask you to lower the minimum price on the item before they can send a cart to the buyer at that price.
There is an offer that is lower than the minimum price - how do I lower the price in Connect?
For Sellers: If an Owner has set a minimum price, you cannot sell an item for less without the Owner’s authorization. You will need to reach out to your owner via chat and ask them if they will accept the lower price. If they say yes, the owner will ...
What happens if an item isn’t selling or I receive an offer lower than the minimum price?
Sellers can message the item owner through HYON Connect to discuss the pricing. If the owner is willing to lower the minimum price, they will need to go to "Items", find the relevant item, and edit it to change the minimum price. The seller can then ...
Who decides on the item price?
Owners can suggest a minimum price and an ideal price on items for their connected seller to work with. If an owner isn’t sure what the item is valued at and wants the seller to set the price, they can indicate that when they’re adding items and then ...
How do I assign new items to my seller?
When you add items, they are automatically assigned to your default seller without you having to do anything. If this is your first time adding items, your request will come to HYON and we will match you with a local HYON Verified Seller.
How do I sell multiple items at a ‘bundle’ price?
There may be times where you bundle items together for a single cost. When you issue the cart, simply adjust the sale price of the items in the cart so that the total matches what you promised the seller. Try to make each item the approximate value ...