HYON Connect Support

How can I see if my items have been posted for sale?

Each seller posts their items onto the platform of their choice manually, so we don’t have an automatic way for item owners to check—yet. But rest assured, our team is working hard to build this into the system to make the process even easier and more transparent. If you need to know the status of an item, you can message your connected seller inside Connect.
    • Related Articles

    • What information can my connections see about me?

      Sellers can see the owner’s first name and last initial, bio, pickup availability, and address within HYON Connect. This allows for ease of pickups during sale of your items. Owners can see the seller’s first name and last initial, and bio within ...
    • How does HYON pay sellers and owners?

      Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
    • Who stores the items while they are for sale?

      You do! Owners enter the details of their items into HYON Connect. HYON will then connect you with a seller to post the items for sale on your behalf based on the information you provided. You will keep possession of your items until they are sold.  ...
    • I can see that one of my items was sold, but I didn’t get paid for it.

      Sellers and owners receive payment every Monday for any items sold in the previous 14 days..  If it’s past the Monday you should have been paid for the item, double check that your bank account is connected to HYON via Stripe so your payment can be ...
    • I have small items for sale—can I use HYON Connect to find someone to sell them?

      We suggest $20 as a minimum price for items, though that’s not mandatory. (Handy hint: For small items, it may work better to bundle similar items together as a package.)