How do sellers make money from other people’s items?
HYON sellers get commission from the sale of each item. The percentage they receive depends on the price of the item; higher priced items have a lower percentage (because math helps even things out that way—yay math!). You can find the commission percentages when you log in to your Connect account
and go to the dashboard.
Since HYON sellers cover a range of products, from the small to the very large, you can also contact us
if you want an individual review of a high-value item.
How does HYON pay sellers and owners?
Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
As a seller, how much do I make in commission for selling items?
Item Value Your Profit Up to $200 You make 30% $200 - $500 You make 23% $500 & up You make 15% $2000 & over Request a quote
What happens if my item(s) are lost, damaged, or stolen after the seller picks them up?
Once a seller picks up your items, they are considered the seller’s responsibility, including if the item is lost, damaged, or stolen. They will be responsible for making their own insurance claim and reimbursing you, based on the value of the item ...
My potential buyer doesn’t understand what HYON is or how it’s involved in our sale. What can I tell them?
We have an entire document full of information, script templates, and more that will help you communicate with your buyers. You can access it right here. What are the COVID-19 guidelines for picking up or dropping off items? All of our COVID ...
How can I stay safe when dropping off or picking up items, especially when it comes to COVID-19?
Most people are now comfortable with contactless doorstep pickup and drop off, but be sure to discuss this with your seller, owner or buyer while arranging the exchange of items. Here are some best practices we recommend that all users adhere to: ...