HYON Connect Support

How is HYON Connect different from platforms such as Kijiji or Facebook Marketplace?

We are not a place to buy and sell items. Instead, we give owners and sellers a place to meet and exchange details to make the selling process as smooth as possible. HYON Connect makes it easier and safer to connect and collect for online selling by helping owners and sellers share information and allowing buyers to pay for items securely with Visa, Mastercard, debit, Apple Pay, or Google Pay
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    • What is HYON Connect?

      HYON Connect is a place for verified sellers to connect with people who have items they can’t be bothered to sell themselves. We make it easier for owners and sellers to make extra cash (and give items a new life in a new home) by keeping your ...
    • How does HYON pay sellers and owners?

      Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
    • How does HYON Connect work?

      We connect people who have items to sell with trustworthy sellers, and give you the platform to share all the information to make the sale process as smooth as possible.  HYON Connect sellers are registered and verified, and can tell us what items ...
    • What if buyers want to pay with e-transfer?

      Buyers can now pay via e-transfer - it's an option on the cart and will walk them through the process. Note that (like with a credit or debit payment) they will be sending the e-transfer to HYON directly, and not to the seller.
    • What if buyers want to pay with cash?

      To keep transactions safe, easy, and transparent, payment must be made via Visa, Mastercard, debit, Apple Pay, or Google Pay, or through an e-transfer directly to HYON Connect.