HYON Connect Support

Is HYON Connect really free to use?

There are no upfront costs to use HYON Connect as a seller or an item owner—no registration, no monthly fees. When a sale is completed, HYON distributes the payment to the seller and the item owner, and includes a transaction fee to cover our services. 
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    • What if buyers want to pay with e-transfer?

      Buyers can now pay via e-transfer - it's an option on the cart and will walk them through the process. Note that (like with a credit or debit payment) they will be sending the e-transfer to HYON directly, and not to the seller.
    • How does HYON pay sellers and owners?

      Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
    • What if buyers want to pay with cash?

      To keep transactions safe, easy, and transparent, payment must be made via Visa, Mastercard, debit, Apple Pay, or Google Pay, or through an e-transfer directly to HYON Connect.
    • What is HYON Connect?

      HYON Connect is a place for verified sellers to connect with people who have items they can’t be bothered to sell themselves. We make it easier for owners and sellers to make extra cash (and give items a new life in a new home) by keeping your ...
    • How is HYON Connect different from platforms such as Kijiji or Facebook Marketplace?

      We are not a place to buy and sell items. Instead, we give owners and sellers a place to meet and exchange details to make the selling process as smooth as possible. HYON Connect makes it easier and safer to connect and collect for online selling by ...