There is an offer that is lower than the minimum price - how do I lower the price in Connect?
If an Owner has set a minimum price, you cannot sell an item for less without the Owner’s authorization. You will need to reach out to your owner via chat and ask them if they will accept the lower price. If they say yes, the owner will have to go into the item and change the minimum price, then you can add it to a cart.
If a seller is receiving offers that are lower than the minimum price you’ve set and you would like to accept the lower offers, you will need to edit your minimum price.
On the home screen of the app, tap the relevant item
Navigate through to the pricing section
Enter a new minimum price
Tap Save. Note: you may need to update the expiry date in order to save.
Your seller will receive a notification that you have updated the item, but you can also let them know via chat if you want.
What happens if an item isn’t selling or I receive an offer lower than the minimum price?
Sellers can message the item owner through HYON Connect to discuss the pricing. If the owner is willing to lower the minimum price, they will need to go to "Items", find the relevant item, and edit it to change the minimum price. The seller can then ...
How does HYON pay sellers and owners?
Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
Can my seller lower the price on my items without telling me?
The seller is responsible for negotiating prices, but they cannot go below the minimum price you put in HYON Connect. If they want to sell the item for a price lower than what you indicated when entering your items, they must ask you to lower the ...
How do sellers make money from other people’s items?
HYON sellers get commission from the sale of each item. The percentage they receive depends on the price of the item; higher priced items have a lower percentage (because math helps even things out that way—yay math!). You can find the commission ...
Who decides on the item price?
Owners can suggest a minimum price and an ideal price on items for their connected seller to work with. If an owner isn’t sure what the item is valued at and wants the seller to set the price, they can indicate that when they’re adding items and then ...