What happens if an item isn’t selling or I receive an offer lower than the minimum price?
Sellers can message the item owner through HYON Connect to discuss the pricing. If the owner is willing to lower the minimum price, they will need to go to "Items", find the relevant item, and edit it to change the minimum price. The seller can then add the item to a cart at the new minimum price.
There is an offer that is lower than the minimum price - how do I lower the price in Connect?
For Sellers: If an Owner has set a minimum price, you cannot sell an item for less without the Owner’s authorization. You will need to reach out to your owner via chat and ask them if they will accept the lower price. If they say yes, the owner will ...
Who decides on the item price?
Owners can suggest a minimum price and an ideal price on items for their connected seller to work with. If an owner isn’t sure what the item is valued at and wants the seller to set the price, they can indicate that when they’re adding items and then ...
How do sellers make money from other people’s items?
HYON sellers get commission from the sale of each item. The percentage they receive depends on the price of the item; higher priced items have a lower percentage (because math helps even things out that way—yay math!). You can find the commission ...
Can my seller lower the price on my items without telling me?
The seller is responsible for negotiating prices, but they cannot go below the minimum price you put in HYON Connect. If they want to sell the item for a price lower than what you indicated when entering your items, they must ask you to lower the ...
What happens if I accidentally damage or break an item that I’m selling?
The items that you’re storing on behalf of the owner are considered your responsibility while they are in your possession. Should an item be damaged, broken, lost or stolen, the declared value of this item in the HYON platform will be considered the ...