What happens if I accidentally damage or break an item that I’m selling?
The items that you’re storing on behalf of the owner are considered your responsibility while they are in your possession. Should an item be damaged, broken, lost or stolen, the declared value of this item in the HYON platform will be considered the value of loss. You will be responsible for reimbursing the owner. Ensure your content insurance policy would cover these unforeseen circumstances.
What happens if an item isn’t selling or I receive an offer lower than the minimum price?
Sellers can message the item owner through HYON Connect to discuss the pricing. If the owner is willing to lower the minimum price, they will need to go to "Items", find the relevant item, and edit it to change the minimum price. The seller can then ...
How do sellers make money from other people’s items?
HYON sellers get commission from the sale of each item. The percentage they receive depends on the price of the item; higher priced items have a lower percentage (because math helps even things out that way—yay math!). You can find the commission ...
How do I start selling for others?
Becoming a verified HYON Connect seller is as simple as creating an account, verifying your identity, and telling us what you’re good at selling by completing your profile! You’ll start receiving opportunities to sell shortly after.
When I’m adding or editing an item, what are the ‘feature sheet’ fields?
Available on: web only The feature sheet is a publicly accessible landing page link that you can share in your marketplace listings or with interested buyers. There are 3 additional fields you can fill in which will form the feature sheet: name, ...
What happens if my item(s) are lost, damaged, or stolen after the seller picks them up?
Once a seller picks up your items, they are considered the seller’s responsibility, including if the item is lost, damaged, or stolen. They will be responsible for making their own insurance claim and reimbursing you, based on the value of the item ...