How do I reschedule my lesson?
Lessons can be rescheduled directly in My Account under the Online Private Lessons section of your Home tab.
To change your lesson, start by cancelling your previous lesson and then scheduling a new one using the open slot. Please note that any lessons cancelled within 24 hours of the lesson start time will be a late cancellation per our 24 Hour Cancellation Policy and can not be rescheduled or changed.
How can I reschedule my Online Private Lesson?
You can reschedule a lesson through the email schedule link or by emailing your instructor directly. You're also welcome to reach out via email at any time to firstname.lastname@example.org. *Please note, all rescheduling must be done with more than 24 ...
How do I cancel a lesson?
Lessons can be cancelled directly in My Account. If you have multiple children enrolled, select their name from the drop-down list. All scheduled lessons will appear, and each lesson will have a cancel option available. To confirm the ...
Can I schedule more than one lesson at a time?
Each lesson must be scheduled individually.
What happens after I schedule a lesson?
Immediately after scheduling a lesson, you will receive a confirmation email that includes a Zoom link for your child's session. Download instructions for your selected topic and important information are also included. You can also find the Zoom ...
How do I change my custom lesson topic?
Your lesson topic can be changed when scheduling each lesson in My Account. However, the lesson topic cannot be changed if you have selected a themed lesson package. If you wish to schedule a new topic, please contact Client Services at 408-871 ...