How do I reschedule my lesson?

Lessons can be rescheduled directly in My Account under the Online Private Lessons section of your Home tab.

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To change your lesson, start by cancelling your previous lesson and then scheduling a new one using the open slot. Please note that any lessons cancelled within 24 hours of the lesson start time will be a late cancellation per our 24 Hour Cancellation Policy and can not be rescheduled or changed. 

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• Related Articles

• How do I cancel a lesson?

  Lessons can be cancelled directly in My Account.  If you have multiple children enrolled, select their name from the drop-down list.  All scheduled lessons will appear, and each lesson will have a cancel option available.  To confirm the ...

• How do I change my lesson topic?

  Your lesson topic can be changed when scheduling each lesson in My Account. However, the lesson topic cannot be changed if you have selected a package for a specific topic. If you wish to schedule a new topic, please contact Client Services at ...

• What happens after I schedule a lesson?

  Immediately after scheduling a lesson, you will receive a confirmation email that includes a Zoom link for your child's session. Download instructions for your selected topic and important information are also included. You can also find the Zoom ...

• Can I schedule more than one lesson at a time?

  Yes, you can schedule more than one lesson at a time by logging into your My Account. As you schedule, be sure to select "Submit" once finished to ensure your lessons are confirmed! 

• Where can I find the software installation instructions for my upcoming lesson?

  All software installation instructions will be provided in your confirmation email after each lesson is booked.