I lost my pen. How can I get a replacement?
We suggest purchasing a replacement. You can purchase a new one here.
I lost my Micro SD Card. What can I do?
Micro SD Cards commonly fall between the reader and the side of the unit. We suggest you unplug the unit and then unscrew the side panel to locate the MicroSD card. If this is not the case, your best option is to purchase a new one. When purchasing ...
When will I get the Zoom link for class?
Your Zoom link can be found in your My Account. It is published the Sunday prior to your session. Click here to log into My Account. In addition, you will be sent an email from email@example.com. If you haven’t received them, ...
Do I need to get anything else for my 3D Printer?
Before your first lesson, we recommend that you: ● Purchase additional filament. You will want to purchase 1.75MM PLA filament like the kind you see here. This can also be found on Amazon.com and other retailers. You will receive this information ...
When will I get the Zoom link for my Semester class?
Your Zoom link will be sent to you the day before the course begins. It will be sent from firstname.lastname@example.org. If you haven’t received it, please check your Spam/Trash folders. Feel free to contact customer support for further ...
Can I get the recording of my child’s Virtual Tech Camp course?
To protect your child and their classmates’ privacy, we cannot share the videos of our Virtual Tech Camp course lessons.