My payment did not go through when I was auto-billed
Please log into My Account and follow these steps:
1. Select "Billing" in the top right
2. Select the "Go now" button under "Billing Information"
3. Verify if the credit card on file is up to date. If it is not, or you need to use a different credit card, select the "Change Card" button and enter your new credit card details.
4. Under "Missed Payments", check the box certifying you are the card holder and select "Process payment".
If you require further assistance, please don't hesitate to call our Program Specialists at 1-888-709-8324. Please note that all deposits and payments for Semesters are non-refundable.
Do you offer scholarships for Semesters or Small Group Lessons?
Yes, we offer scholarships throughout the year for our different programs. Please check our Scholarship Programs page for the most up to date information.
Can I change the date of my auto-billing?
The date of your auto-billing is determined by the date of the class and cannot be changed. You can view your payment schedule by logging into your My Account, selecting "Billing", and going to your "Billing Information".
Can I pay the rest of my balance before the auto-billing date?
Yes, you can pay your remaining balance at any time prior to your final auto-billing date. You can make a payment by visiting My Account or calling a Program Specialist at 1-888-709-8324. Please note that all deposits and payments for Semester ...
How do payment plans work for Semesters?
After paying the $217 deposit at the time of registration, the remaining balance due will be split into two later payments. The next payment will be due 21 days after the start of the session and the last payment is made, 49 days after the start of ...
What happens if I miss a payment?
You will have a window of 5 business days from the original due date to make the payment. A late fee may be incurred if the final payment is not met. Please note that by missing a payment, you may risk forfeiting your child’s spot in the course. No ...