What if I forgot my password or got locked out of My Account?

What if I forgot my password or got locked out of My Account?

You can use the “Forgot Password” feature found on the login page

Simply enter in your email address to generate a reset code. The reset code can be entered in the pop-up as shown below:  


If you are experiencing an error, you can also contact our Client Services Department at 1-888-709-8324 to speak to a Program Specialist, or email us at info@iDTech.com.