Why am I encountering an error when logging in?
If you're getting an error message, your email address may be associated with multiple accounts or misspelled. Try using the email you created at the time of registration. Once you log in, please update your primary email address under "Profile."
Clearing the cache on your browser may resolve the problem as well.
Click here to log into My Account.
If you're still experiencing difficulties logging in, please contact us at 1-888-709-8324 and speak with one of our Program Specialists, or email us at info@iDTech.com.
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Can I schedule more than one lesson at a time?
Yes, you can schedule more than one lesson at a time by logging into your My Account. As you schedule, be sure to select "Submit" once finished to ensure your lessons are confirmed!
What if I forgot my password or got locked out of My Account?
You can use the “Forgot Password” feature found on the login page. Simply enter in your email address to generate a reset code. Find the rest code in your email and it can be entered in the pop-up as shown below: If you are experiencing an error, you ...
What happens if I miss a payment?
Missed payments can be completed by logging into your My Account and going to the “Billing” section. Click on the “Go now” button underneath the “Billing Information” section option to find information about your payment method, payment plans, and ...
Did you receive my Health & Safety Forms and Additional Required Forms?
Have you already submitted your forms? Great! Please refer back to My Account after 5-7 business days to review the status of your forms. If we need anything further, we will contact you via email or phone. To submit your Additional Required Forms, ...