Why am I encountering an error when logging in?
If you're getting an error message, your email address may be associated with multiple accounts or misspelled. Try using the email you created at the time of registration. Once you log in, please update your primary email address under "Profile."
Clearing the cache on your browser may resolve the problem as well.
Click here to log into My Account.
If you're still experiencing difficulties logging in, please contact us at 1-888-709-8324 and speak with one of our Program Specialists, or email us at info@iDTech.com.
Can I change the date of my auto-billing?
The date of your auto-billing is determined by the date of the class and cannot be changed. You can view your payment schedule by logging into your My Account, selecting "Billing", and going to your "Billing Information".
What if I forgot my password or got locked out of My Account?
You can use the “Forgot Password” feature found on the login page. Simply enter in your email address to generate a reset code. The reset code can be entered in the pop-up as shown below: If you are experiencing an error, you can also contact our ...
How do I know what I need to do to prepare for my Semester course?
We are so excited for your child to get started! Three days before your session starts, we will send you an email to help them prepare. The email will outline how to set up the software needed for the course and a link to install Zoom, which is also ...