Already Registered?
Can I submit a payment towards my payment plan?
Yes, you can make manual payments towards a balance due on a payment plan. Please note: Any payment submitted prior to a scheduled payment date will not satisfy an upcoming payment. Any manual payments will deduct from the balance due and reduce your ...
What happens if I miss a payment?
Missed payments can be completed by logging into your My Account and going to the “Billing” section. Click on the “Go now” button underneath the “Billing Information” section option to find information about your payment method, payment plans, and ...
Can I change my upcoming scheduled auto-pay date on my payment plan?
In some cases Client Services may have the ability to change the date for an upcoming scheduled payment in a payment plan. Please contact us at 1-888-709-8324 or info@idtech.com.
Why am I encountering an error when logging in?
If you're getting an error message, your email address may be associated with multiple accounts or misspelled. Try using the email you created at the time of registration. Once you log in, please update your primary email address under "Profile." ...
How do I log into My Account?
You can use your primary email address, added at the time of registration, to log in to your My Account. For Gmail email users, you can click on the "Sign in with Google" button to use your Gmail email address and Gmail email password instead. If you ...
What if I forgot my password or got locked out of My Account?
You can use the “Forgot Password” feature found on the login page. Simply enter in your email address to generate a reset code. Find the rest code in your email and it can be entered in the pop-up as shown below: If you are experiencing an error, you ...
Did you receive my Health & Safety Forms and Additional Required Forms?
Have you already submitted your forms? Great! Please refer back to My Account after 5-7 business days to review the status of your forms. If we need anything further, we will contact you via email or phone. To submit your Additional Required Forms, ...
I already registered. Where do I find my program information?
Please log into My Account and select your child's name on the homepage to find information specific to your program.