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Genie Steps

Never start the vehicle with the OBD Genie plugged in, this can damage the OBD Genie. 

If you have a 2018+ Year Chrysler, Dodge, Ram or Jeep vehicle, you'll need a bypass module. That bypass module is plugged into the vehicle, before turning on the vehicle. 

-If you don't have a bypass, simply turn the vehicle on into accessory mode. (First turn/click of the key, this is accessory mode, no engine running - If you have push to start then hold the push to start button to enter accessory mode).
-Let the vehicle run for 1 minute, then plug in the OBD Genie into you OBD II port. 
-Watch the Genie and wait for the LED light on the Genie to flash blue then turn solid green.
-Take the Genie out of the OBD II port, then turn off the vehicle for 5 minutes. (If you have a push to start, make sure the key's away from the vehicle for 5 minutes.)

If that doesn't work, repeat the above process again, this time start the engine and let it run for at least 1 minute.