Infotainment.com

Multiple-VIN OBD Genie Not Working (Token)


If you are not getting a solid green light, please count the amount of times the red light is flashing:


13 Blinks -

This means there are no programmings left on the genie. 

This applies only to the genie with multiple VIN numbers loaded to it.  

 Each time the genie is plugged in a VIN is stored, once it has reached the maximum amount of VIN's paid for the genie, it will blink the red light 13 times. 


3 or 4 Blinks -  

Unplug genie, turn off car and let sit 5 minutes then try again. 

If you had vehicle in ACC or RUN try starting the engine, or visa versa.  


5 Blinks - 

Unknown vehicle. This means the vehicle is not recognized as a compatible vehicle for the OBD Genie.  



If you still cannot get it to work try a can-bus reset;


Unplug negative battery cable and touch to positive cable briefly, then reconnect and let vehicle sit for 5 minutes with keys out.  

Now retry the Genie. If it is still not working please contact support for further assistance.   




    • Related Articles

    • Genie Steps

      Never start the vehicle with the OBD Genie plugged in, this can damage the OBD Genie. If you have a 2018+ Year Chrysler, Dodge, Ram or Jeep vehicle, you'll need a bypass module. That bypass module is plugged into the vehicle, before turning on the ...
    • [How-To] OBD Genie General Use

      1. Make sure to put in Security Gateway Bypass Module 2. Turn on the ignition for 45 seconds. 3. Put in GENIE
    • Genie won't program for an older vehicle

      After turning on your Chrysler-based vehicle, letting it sit for 1 minute, then installing your OBD Genie into the OBD II port of your vehicle, if you don't get a solid green light indicating programming, have done a CANBUS reset, and still don't get ...
    • Q: I installed the C-ACC-LD OBD Genie programmer in my 2011-2014 Chrysler 300 / Dodge Charger to enable AUTO temperature control and it's not working.

      Q: I installed the C-ACC-LD OBD Genie programmer in my 2011-2014  Chrysler 300 / Dodge Charger to enable AUTO temperature control and it's not working. A: If the programmer's embedded LED turned green then the vehicle's computer has been programmed. ...
    • IOB Genie gave green light but screen is black

      This Genie puts the radio into sleep mode while it's programming. This means, after the Genie gives a green LED light, if it's pulled out immediately, the radio screen will stay black.  After turning on the vehicle's engine, letting it run 1 minute, ...