RHR/RHB/RBZ/RER/RES
MyGIG radio GPS won't allow me to type further than a few letters
In the MyGIG radios, GPS is predictive and will auto-fill options as you try to type in addresses. If the GPS doesn't allow to you to go further than a few letters, the address you're typing in my be misspelled or your maps may be out of date. You ...
Voice Recognition Not Available / UConnect not available error with Handsfree microphone on RER or RHR
After installing your UConnect Handsfree Microphone into your RER or RHR headunit, and trying to set up voice recognition, if you receive and error stating "Voice recognition not available. UConnect not available," do the below following steps to fix ...
RER / RHR randomly switching AM / FM stations
If your RER or RHR radio is randomly scrolling through AM or FM stations, your SCAN icon is likely pressed. Simply press it again to fix this issue.
RHB and RB5 "Can't Unlock Maps" error message occurs after Navigation repair
There's a 50/50 chance that, after having a Garmin issue fixed, there will be a notification that says "Can't Unlock Maps" once per drive cycle. There's no fix for this but you can simply press "OK" to remove it.
RER & RHR Engineering Mode (Resetting the radio)
RER and RHR Engineering Menu: SEEK UP/DOWN and MENU, then click Accept at the warning screen. DO NOT DO A SCREEN CALIBRATION UNDER ANY CIRCUMSTANCES Go down a page or two, and you should see "Factory Default Reset" or "Factory Reset" and after ...
Ipod connection to an RER Radio
According to the owners manual it is possible to connect an Ipod to an RER radio. We have no tested this personally, and cannot guarantee it will work for you, but according to Mopar it is possible, and is even a factory OEM part. Link to part on ...
Issues with a Refurbished RBZ unit / Canbus Reset
If you recently purchased a refurbished RBZ and are having operational issues, such as wavy lines, a yellow/purple tinted screen, or the unit powers itself off and on, please try the following reset process: Radio/canbus reset: •Remove positive and ...
Auto Dim Feature Isn't Working
In many cases, it can be fixed by simply turning your dash dimmer switch down or up a little. If your dash dimmer switch is set all the way up or down, it will keep the auto dim feature from working, so please try resetting it to the middle. If you ...
Voice Text Reply Feature for RHB/RBZ
Both the RBZ and RHB have voice texting capability. Simply pair your phone and allow it to access and download your contacts, make sure to press "Okay" on the message allowing voice texting. When you receive a text the system will ask you if you ...
How To Master Reset RER and RHR (Video)
If you are having any issues with your MyGIG such as frozen screen or black screen but buttons are lit up and/or the radio is still playing, you can try this first: •Turn off the car and removing keys, •Open drivers door wait a few seconds •Close ...
RHR/RER Hard Drive Removal/Install (Video)
Sirius "Satellite Region Error" (Canada)
This will happen when you take a US unit and install it into Canada and vise versa. A call to level II support at SiriusXM will fix it by having them “repackage” the signal instead of “refreshing” the signal.
"Uconnect Not Available" error (RER Only)
Press and hold the seek up and down buttons simultaneously and the menu button on the faceplate of the radio. An engineering menu will appear. Select the option "Enable JK, etc."
UConnect Jumper Kit Information
Product page can be found by clicking on this link The UConnect Jumper kit is designed to allow you to retain use of your factory microphone when upgrading to an RER or RHR navigation radio. For the RER, the jumper cable is used, the USB cable in ...
Apple iPhone Compatibility
Apple is not compatible with MyGIG units. You may be able to pair an iPhone and make/receive calls, however music streaming is not supported. (some RES/RBZ/RHR units have this ability though bluetooth) To stream music, simply use the auxiliary ...
How to Pair A Phone on RHB/RBZ
Step 1: Complete the following steps on the system: Push phone button. Say "setup" when prompted. Say "device pairing" when prompted. Say "pair a device" when prompted. Say "continue" when prompted. Say a 4-digit PIN when prompted. Say "yes" when ...
Cannot Stream Through USB Port
MyGIG radio/navigation units are not capable of streaming audio through the USB port (except for the RHR). The USB ports are for charging devices, as well as reading data such as music or pictures, and copying them to the hard drive. With some ...
"No GPS Signal" or Navigation Not Updating
The most common reason this message appears is because the GPS antenna isn't positioned correctly within the vehicle. A GPS Antenna needs to be placed somewhere near the top of your dash, with no metal object between it and the windshield. If your ...
"I Need A Security Code/Theft Code"
If you just purchased your unit, the security code should be written on a wallet size card taped to the front or top of the unit. With some units, the code is hand written on the top of the unit (usually on the label) and it would be a 4 digit ...
How To Update Software on MyGIG
For all software updates, please visit our sister NavRepair for free software updates anytime. Click here for direct link to the 'downloads' section of the site.