Product Warranty

Product Warranty







James Martin Vanities
One-Year Limited Product Warranty
When properly installed and under normal conditions of use, James Martin products are warranted against defects in material or workmanship, for one year from the date of purchase from a James Martin distributor. James Martin retains the right to determine if merchandise returned is defective, and its judgment shall be final in such matters. For vanity tops, this warranty does not apply to any quartz stone tops, which have a separate manufacturer warranty. This warranty does not apply to any merchandise which is modified in any way or used on any installation or unit other than a residential property. If you believe your product is defective, please return it and a copy of the dated sales receipt (proof of purchase) to the James Martin where you purchased the product. Proof of purchase, dated store receipt or invoice evidencing date of product sale to end user must be provided to James Martin Customer Service at customercare@jamesmartinvanities.com, or call 512-795-4171. The warranty is limited to the correction of any such defect, replacement or credit, at the discretion of James Martin, not to exceed the original purchase price, and shall not include any installation or labor charges of any kind, except where mandated by law. This warranty is conditioned upon the following: that (a) James Martin is notified in writing and provides consent to return the product(s) in question, (b) the product(s) is/are returned with proof or purchase date, and (c) upon return and inspection, the product(s) is/are found to be defective as noted above.
This warranty does not cover any damage to the products due to external causes including without limitation: improper installation or operation, product abuse or misuse, or use of adverse or hazardous chemicals or cleaners containing abrasives, alcohol or other solvents, acts of nature, physical damage, environmental conditions, or any other occurrences beyond the reasonable control of James Martin.
This warranty is not applicable to any merchandise which is marked, advertised or otherwise sold as “clearance” or “closeout” items.
Except as set forth herein, James Martin provides no other warranties, express or implied, including but not limited to the warranties of merchantability, noninfringement or fitness for a particular purpose. JAMES MARTIN SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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