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My electric vehicle won't charge
Here's a quick checklist to run through: Does the EVSE (JuiceBox or JuiceCord) have the power on? Check that for a wall unit that the isolation switch is in the on position. For the JuiceCord, that the power light is on. Is there a beeping noise ...
Error Codes (Audible Sounds)
JuiceBox/Cord Error codes (boxes built between~August 28th, 2015 and February 1st, 2017) See below chart for JuiceNet devices built after Feb 1st, 2017--tones will be the same Constant Buzzer Tone (no interruption) (hear it) GMI Fail, no ground! ...
WiFi setup (Internet)
Instructions are provided with each unit. WiFi is not needed unless load sharing or remote control/reporting is required. Please follow the following steps to connect (the easy way): Make sure the JuiceBox is within WiFi range (use your mobile and ...
My JuiceBox/Cord won't connect to my WiFi
First check that it has a good signal. Try your smartphone next to the EVSE on the same WiFi Network. You need at least 2-3 bars to enable authentication to take place. Move the Access Point or JuiceBox/Cord closer to do the setup. Once you have ...
My Charge is Disrupted
The symptoms are that the JuiceBox/Cord begins charging the EV, but charge is disrupted by clicking on and/or off sound or it may stop. (Your JuiceNet Dashboard may display "GFI tripped" during these interrupt events, or just "Error"). This is ...