I wish to change my dates – what are my options?
For direct bookings:
We facilitate date changes where possible. Your holiday dates may be changed if the booked property is available for the requested dates, and if the property owner is agreeable to the change. A €30 amendment administration fee is payable.
For bookings placed on third party OTA's:
If you placed your booking through a marketing channel such as AirBnb, Booking.com, VRBO, TripAdvisor etc, you will need to request the amendment through your guest login on the channel you placed your booking.
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I booked through Airbnb and I need to amend my booking dates. How do I proceed?
We do our best to facilitate amendments to bookings where possible. As you placed your booking in Airbnb, you will need to request a date amendment through your Airbnb guest login. If the new dates are available, and the property owner is agreeable ...
I booked through Booking.com and I need to amend my booking dates. How do I proceed?
We do our best to facilitate amendments to bookings where possible. As you placed your booking in Booking.com, you will need to request a date amendment through your Booking.com booking correspondence or guest login. If the new dates are available, ...
How do I change the number of people on my booking?
If you need to change the number of people on your booking, please contact us, quoting your booking number, and we will make the change for you.
Can I get a change of bed linen and towels during my stay?
If you require a change of linens and towels, you should discuss this directly with your property contact in advance of your stay. An additional charge may apply at the property for this service.
My booking has been cancelled by the host. What are my options?
While it is extremely rare for a host to request to cancel a booking, we understand that it can happen due to unforeseen circumstances. We want you to be secure in the knowledge that, in the norm, we do not accept booking cancellations from property ...