Lü is not responding or LU.exe has stopped working

Lü is not responding or LU.exe has stopped working



If a window appears with a message that the Lü application has stopped working, please follow the steps below:

1. Close the message window.

2. Restart the Lü application.

3. Restart the computer if necessary.


If the problem persists or occurs regularly, please contact Lü Technical Support at:

support@play-lu.com

1-855-781-0797








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