My Lü app is not working properly

We recommend this article for IT members of schools or districts.

If your Lü application is not working properly, first close the Lü application using the ALT and F4 keys simultaneously. 

Then, open the application by double-clicking on the Lü shortcut on the desktop. If the problem persists, restart the computer.

If the issue persists, please contact Lü Support at:

support@play-lu.com.

1-855-781-0797

• Related Articles

• Lü is not responding or LU.exe has stopped working

  If a window appears with a message that the Lü application has stopped working, please follow the steps below: 1. Close the message window. 2. Restart the Lü application. 3. Restart the computer if necessary. If the problem persists or occurs ...

• Microphone not working / no sound

  1. Make sure the transmitter left button is set to "Mic" (up). If it is set to "Line", the sound will be very weak. Make sure the right-hand button is also up, on "Power" and that the channel is set to "Chanel 1". 2. Make sure the microphone ...

• Blue screen "HDMI 1 no signal"

  Step 1: Check Projector Source Ensure that the projector is set to the correct source: Press the "HDMI 1" button on the top of the projector's remote to select HDMI 1 as the source. If there's no response, try selecting HDMI 2 instead. Step 2: ...

• Music, movies & videos with Lü

  We recommend this article for IT members of schools or districts. Don't forget to respect the rules concerning copyright and intellectual property. Check with your school administrator for the best option for you. Music Music in a Lü application ...

• Contact Lü Technical Support

  If you are experiencing issues with your Lü, please contact your authorized Lü dealer first. If you need to reach to Lü Technical Support directly, you can contact us by email or by phone. Lü Technical Support support@play-lu.com play-lu.com ...