Contact Lü Technical Support

Contact Lü Technical Support

 

If you are experiencing issues with your Lü, please contact your authorized Lü dealer first.

If you need to reach to Lü Technical Support directly, you can contact us by email or by phone.

 

Lü Technical Support

support@play-lu.com

play-lu.com
1-855-781-0797
Monday to Friday, 9am to 5pm, Eastern Time.





 




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