If your Lü is not turning on
We strongly recommend that you leave the
computer on at all times, 24 hours a day, 7 days a week.
If you are here, it's probably because you have a blue screen with an HDMI 1 no signal message. It means that Lü's computer is turned off.Here are steps you can use to turn the computer back on :
- Lü 2nd generation : press the space key on your keyboard repeatedly for 5-10 seconds until you see the Dell logo appear.
- Manually press the computer's power
button on the computer. A lift or a ladder will be required.
- *Turn off the breaker(s) of the Lü's system for 2 minutes. The computer will reboot
automatically when turning back on the breaker(s).
It is essential that the
projector and computer are turned off before turning off the circuit
breakers, as this could damage them. You should only reset the circuit breakers
if you have no other possible alternative to resolve your problem or to restart the computer after it was accidentally shut down. We recommend that the
electrical circuit(s) dedicated to Lü be clearly identified. If you must turn
off the circuit breakers, wait at least 2 minutes before turning them on
again.Still need some help? Please contact Lü Support at:
support@play-lu.com
1-855-781-0797
Related Articles
Turn on and off your Lü
To turn on your Lü : ● Using the Epson remote controller, press ON to turn on the projector. ● Turn on the portable remote-keyboard. ● Turn off the gymnasium lights (optional). ● Wake up the application by pressing any key. ● Sign in with your ...My Lü app is not working properly
We recommend this article for IT members of schools or districts. If your Lü application is not working properly, first close the Lü application using the ALT and F4 keys simultaneously. Then, open the application by double-clicking on the Lü ...Contact Lü Technical Support
If you are experiencing issues with your Lü, please contact your authorized Lü dealer first. If you need to reach to Lü Technical Support directly, you can contact us by email or by phone. Lü Technical Support support@play-lu.com play-lu.com ...What is Lü+ ?
https://play-lu.com/lu-plus/ Lü+ Premium Applications Access the ultimate Lü experience and get the most out of your system and Lü Community with Lü+ ! Get unrestricted access to our premium portfolio of Lü+ exclusive applications and get even more ...Creating a Lü Community account
Creating a Lü Community account will give you access to our Lü Community online website. You will be able to discover, share and create content for different applications. In addition, with a Lü Community account, Lü + members will be able to play ...