Replacing the Keyboard Remote

Replacing the Keyboard Remote


Once the new keyboard remote is received, open the small hatch on the back, and take out the USB stick located inside. This USB stick is the transmitter used to send the signal from the keyboard remote to the computer.

If your keyboard remote no longer works or if it has been damaged to the point where it can no longer be used, it can be replaced. To replace it, you’ll have to access the sound and light module. You will need to replace the old keyboard remote transmitter with the new one that will arrive with the new keyboard remote.

To order a new keyboard remote, contact our technical support team at 1-855-781-0797, ext. 2, or by email at support@play-lu.com.

    

1st generation

Using a ladder, lifting platform or scaffolding, access the sound and light module. The transmitter is accessible from the underside of the light module, so you will not need to open it. Through the mesh of one of the moving lights, you can see the transmitter connected to a USB extension. You will have to disconnect the old transmitter at the end of this extension cable, then connect the one for the new keyboard remote. Once connected, the new keyboard remote should work within seconds if the batteries are fully charged.


          

2nd generation

Using a ladder, lifting platform or scaffolding, access the heart module located directly above your projection screen. Replace the old USB transmitter with the one from the new keyboard remote. Once connected, the new keyboard remote should work within seconds if the batteries are fully charged.




Mobile:

Under the main module of your mobile unit, you should see the transmitter for the faulty keyboard remote. Disconnect it and replace it with the one from the new keyboard remote. Once connected, the new keyboard remote should work within seconds if the batteries are fully charged.

Note that some mobile units have a USB extension cable under the main module allowing the transmitter to have a better signal. We recommend that you do not remove this cable.




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