Magediary

When does the user get an email notification?

The user gets an email notification when the admin submits a new reply to the submitted inquiry.
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    • When does the admin get an email notification?

      The admin gets an email notification when The user submits a new inquiry. The user submits a new reply to the submitted inquiry.​
    • Who get the email notifications and when?

      Admin gets email notification on Customer ask a question Submit the answer Report abuse answer Customer gets email notification on Submit the approved answer of asked question
    • How can the guest user reply to the submitted inquiry?

      The guest user gets the View Inquiry link in the email that they get on submitting the reply by the admin. By clicking on the view inquiry link, the user can view and submit a new reply from their end. Reference ...
    • Can I manage email notifications?

      Yes, it can be manage from the backend Question email notification can be manage from Stores > Configuration > Magediary > Product Questions > Question Email Notification Answer email notification can be manage from Stores > Configuration > Magediary ...
    • How does the user get all submitted inquiries?

      The registered users can access all submitted inquiries from the My Account ⟶ My Product Inquiries section. Reference guide: https://magediary.com/docs/product-inquiry-support.html#my-account The guest users can access it by clicking on the View ...