Community and Support

            Latest Consolidated Patch

            Note: This is applicable only for NFA Build 12200. Make sure to take the backup of the installation before applying the patch.

            WINDOWS: Steps

            1. Download the file named 12200FixesPatch_Jul10.zip from here and save it to a safe location.
            2. Copy 12200IssuesUpdt_Jul10.bat from here under ./<OPM-HOME>/ directory 
            3. Stop OpManager Service.
            4. Rename Old ./<OPM-HOME>/logs folder and recreate new ./<OPM-HOME>/logs folder at the same location.
            5. Rename ./<OPM-HOME>/12200FixesUpdate folder, if any, exists. 
             
            6. To extract the zip file 12200FixesPatch_Jul10.zip right click on the zip file 12200FixesPatch_Jul10.zip -> Click on Extract All/files -> Set the location for the extract as OpManager_Home (eg: c:/ManageEngine/OpManager) directory.

            Once done make sure sub-folder named
            12200FixesUpdate exist under ./<OPM-HOME>/

            7. Open command prompt as Administrator and navigate to
            ./OPM-HOME/ and execute 12200IssuesUpdt_Jul10.bat, please hit F when you get a prompt with a query.

            8. Once the update is done, start the OpManager Service and wait for ~5minutes. 
            9. Clear the cache and connect to UI and check the Report.


            For LINUX: Steps

            1. Download the file named 12200FixesPatch_Jul10.zip from here to Opm_Home/ directory :  

            2. Copy 12200IssuesUpdt_Jul10.sh from here under ./<OPM-HOME>/ directory

            3. Stop the service and navigate to OpManager_Home/bin and execute stopPgsql.sh 2 times.

            4. Rename logs folder under ./<OPM-HOME>/logs to old_logs folder and recreate new ./<OPM-HOME>/logs folder at same location 

            5. Rename ./<OPM-HOME>/12200FixesUpdate folder, if any, exists. 

            6. Execute the command to change permission level of the downloaded file

            chmod 777
            12200IssuesUpdt_Jul10.sh

            chmod 777
            12200FixesPatch_Jul10.zip

            Open shell and navigate to Opm_Home/  directory and execute script :

                  unzip -o 12200FixesPatch_Jul10.zip

            7. Navigate to OpManager_Home and execute ./12200IssuesUpdt_Jul10.sh
             
            8. Once the update is done, start the OpManager Service and wait for ~5minutes.

            9. Clear the cache and connect to UI

            Updated: 19 Jul 2017 12:26 PM
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