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            Processing times

            At Martian Productions we try to deliver your order as fast as possible without compromising quality. Keep in mind that in most cases we're not just laying down a track and delivering it to your account. We're usually laying down multiple tracks and versions to be sure we capture the essence of your company, brand, or idea. Producing quality audio and video is an art that takes time to perfect. We want nothing but the very best possible production value for you and your project.

            Our processing times are approximate. We will deliver your files once they're ready. We will never hold a file just because we say it will take several days to deliver. If it's ready today, we'll deliver today.

            Approximate processing times for Audio/Video Services from the moment an order is placed: 

            • 1-24 hours for an order to go to production
            • 24-48 hours to deliver a Rough-Cut by ordering from our catalog
            • 4-7 business days to deliver a Custom Production Project Rough-Cut
            • 24-48 hours to deliver revisions
            • 24 hours to deliver your Final-Cut

            Approximate processing times for Apparel and Merchandise from the moment an order is placed: 

            • 3-6 business days (Monday-Friday, exc Holidays) in Production. You'll receive an email with tracking information once your order ships.

            Approximate processing times for Artist Store orders from the moment an order is placed: 

            • Production times are based on the artist and the order. Check the store policy tab on the product you're ordering. 

            Updated: 19 Aug 2019 03:39 AM
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