Refunds And Cancellations
Mind Movies offers a 60 day 100% money back guarantee on all products. Refunds are normally processed within 1-2 business days of your request. Please contact us first if you have billing questions and we will be glad to assist you. If you have contacted your bank or credit card provider before requesting a refund through our system, you may experience delays in the refund process.
Send Your Refund Requests By:
Click on the 'Submit a Ticket' in the tab section above
Call our customer support line at (213) 674-8663
- Please be aware that we are not able to offer phone support at this time. Messages will be checked once per day and responded back by email. If you chose to leave a message please make sure you spell your email address very clearly. For faster support you can email us at Mind Movies Customer Support
Support hours of operation are Monday to Friday 8am - 5pm (Pacific)