There are several reasons why an attempt to log in to TMS might fail. These include:
Entering invalid login credentials
Your password has expired
Your status has been set to Leaver
Your account is locked
If an 'Invalid credentials' message is displayed, then you will be facing one of the errors above. For example:
Enter the correct login details to continue.
Note: This also applies where your system has been set up to allow you to login without a password; if you enter an invalid user name, an 'Invalid credentials' message is displayed and you need to enter the correct user name to continue. An invalid password is ignored.
If you forget to enter your Employee ID, the missing information is highlighted as being required. For example:
If you attempt to login and cannot remember your password, please see Employee self-service password reset.