There are several reasons why an attempt to log in to TMS might fail. These include:
Entering invalid login credentials
Your password has expired
Your status has been set to Leaver
Your account is locked
If an 'Invalid credentials' message is displayed, then you will be facing one of the errors above. For example:
Enter the correct login details to continue.
Note: This also applies where your system has been set up to allow you to login without a password; if you enter an invalid user name, an 'Invalid credentials' message is displayed and you need to enter the correct user name to continue. An invalid password is ignored.
If you forget to enter your Employee ID, the missing information is highlighted as being required. For example:
'Invalid credentials' may also appear if you been identified as a Leaver. You will not be able to login until your system administrator or a Supervisor, with appropriate access permissions, re-sets your leave date.
If you attempt to login and cannot remember your password, please see Employee self-service password reset.
If this fails, then please contact your TMS Supervisor or System administrator.
There are several reasons that you may see an Invalid Credentials error message. The main reasons are outlined below. Incorrect password Please check that the password being entered is correct. TMS passwords are case sensitive, so please ensure the ...
HR User Guide
Please refer to the attached zip file which contains the HR User Guide. If you cannot download the attachment, please find the zip file here (3mb) or the unzipped pdf here (85mb)
Upgrading V8 User manual
Introduction This article is intended to guide through the six stages required to upgrade an existing installation of Mitrefinch TMS for Windows and WebTMS v8. It is intended for an IT professional who is familiar with the Mitrefinch software ...
Logging in and out as an Employee
Log in Note: You will not be able to log in to TMS 8 if you have disabled cookies in your browser. To learn how to enable cookies in your browser, please refer your browser's help section. Before you can log in to your TMS application, you need to ...
In TMS 8 , a feature called Globalisation allows the language (phrases or text), date, time and currency formats which are displayed in the user-interface to be changed. This is also known as the Culture. If your TMS system has been set up to support ...