Modify message

Modify message

The Modify message page allows you to edit the details and options of a Scheduled message you have already created. Additional options are available in the left-hand pane to save a copy of the message, delete a message and send the message now:



Save as copy


Clicking this option will create a copy of the Scheduled message you are currently modifying. Once clicked, you will be taken back to the Scheduled messages page, with a success message notifying the message was copied. The copied message will appear in the list with 'Copy of' appended to the subject. Below is an example of my 'Holiday entitlement' message being successfully copied:



Delete message


To delete a message, first navigate to the Scheduled messages page, locate the relevant message and click on the subject to open the Modify message page. Click Delete message in the left-hand pane to open a pop-up. For example:



Click  Delete  to permanently delete the message and return to the updated Scheduled messages page.


Alternatively, click Cancel to abort the deletion and return to the Scheduled messages page.


Send now


Before submitting, you can click Send now in the left-hand pane to open a new page to send your message instantly. For example:




Select from the drop-down list where to send the message to. You can either choose to send the message to the current user who is logged in or to the recipients you have entered in the recipients detail section on the Modify message page.


Click Submit to send the message. Once sent, the selected recipient(s) will receive the message and you will return to the Modify message page with the fields still pre-populated with any information you have entered.


Note: a Scheduled message will not be created or any changes made to the message will not be saved until you click Submit on the Modify message page. Also, the message will not appear as 'Sent' in Group messages, as it is a one-off message to be sent straight away with the details entered.



    • Related Articles

    • Message frequency options

      Scheduled messages allows you to set messages to be sent either at a fixed time in the future, or on a recurring schedule. On the Create message page or the Modify message page is a section called Message frequency which allows you to set the ...
    • Message responses

      A Supervisor can view additional information about a message, view the recipient list and find out their responses to the message using this page. Click on the information of the message under the Sent or Message column to open the Message responses ...
    • Create message

      A Supervisor can setup Scheduled messages that will be sent to Employees using this page. Click Create message from the quick actions drop-down menu to open the Create message page. For example: Send details Send by — select from a drop-down list to ...
    • Message tags

      The Mitrefinch Messaging allows you to attach Tags to a message. Tags allow you to mark a message as having certain properties, either as information for the recipient or to help when searching through messages. Tags are optional, and in many cases ...
    • Modify Kiosk preferences

      The Modify preferences page allows you to determine the preferences for your Kiosk system. The page is divided into two sections, with the preferences on the main page and action buttons on the left-hand panel: The main page contains the following ...