Request a Licence

Request a Licence

To request a new licence in TMS, first navigate to the Licensing page then click Email licence request in the left-hand navigation pane. The Email licence request page opens. For example:

Click  Generate licence request email  to open up a draft message in your default email client. The generated email is addressed to Mitrefinch and contains your unique installation information in the message. Once you have sent the message, contact Mitrefinch via telephone and quote your reference number. Mitrefinch will then generate your new licence using your unique installation information and send you an email with the new licence file attached. Download the '.lic' file attachment and upload it to activate the new licence.

If you do not have a default email client set up, you can use the 'Copy' action found in the top-right corner of your unique installation information to copy the details to your clip board and send the information to to request a licence.

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