What does 'Reset' do in the search section of 'Calls' module?

What does 'Reset' do in the search section of 'Calls' module?

One can search the calls by using various filters. We can filter the calls by date and time and/or status and/or description and/or other available filter criterion. Whenever we want to change the criterion on just apply the default criterion you can click 'Reset'. Upon clicking the 'Reset' option, the filters will get back to default settings ie., only the date and time filters are applied leaving all other filter criterion blank. See the video to see how the 'Reset' option works.



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