Here are some publicity templates for libraries to use to communicate changes in service with the public:
Press Release Template:
*Taken from the Lewis and Clark Library press release in 10/2020
FOR IMMEDIATE RELEASE
Contact [insert your library contact
name]
[phone number and email of library contact]
***MEDIA ADVISORY***
[insert date, (Location, MT)] - Out of an abundance of caution, the [insert library name] is
closing effective immediately. [Insert Director Name], Director of the [insert library name] announced this
afternoon that “[insert
quote about why library is closing]”.
[Describe services still available, and what patrons can
still do – Example from LC Library: “Online services will remain accessible but
Holds Pick-Up will be suspended until further notice. In addition, Phone a
Librarian services will also be suspended until the Library reopens.”]
[Insert information about when you will reopen, and how
patrons can find additional information as situation updates – Example from LC
Library: “We will keep the public updated as we make plans to reopen the
Library and resume Holds Pick-Up. Please watch our social media pages, in
addition to our website, for updates,”] explained [Library Director Name].
Again, the [Insert Library Name]
will close effective immediately. [Reiterate services still available - Patrons can access their online
accounts but Holds Pick-Up and Phone a Librarian Services are suspended until
further notice.]
Social Media Caption:
The [Insert Library Name] will be closed starting on [insert start date] until further notice due to [insert reason]. The library will still be providing the following services: [insert services list]. Please look for further updates on reopening on [list information sources]. If you have any questions, please contact us at [insert contact information].