Replacement Policy

Replacement Policy

1.       We will replace any inaccurate information 1 for 1

      2.       We will replace any lead on the National or State Do Not Call

3.    Each order will receive a maximum of 1 replacement order. That replacement order must be replaced within 30 days of your leads being delivered


We do not guarantee we will replace internal clients. Internal clients are handled as a case by case scenario with your account manager. If your account manager approves a replacement from internal clients you will be required to provide us a spreadsheet of the leads marked as internal clients. Any internal clients replaced will no longer be exclusive.

 

Replacements are only provided 1 time per purchase. Expected delivery after a replacement order is filed is 4 days. 


    • Related Articles

    • Refund Policy

      We do not offer refunds. If approved from customer service you may receive a gift card for in store credit. 
    • Email Marketing FAQ (Definitions)

      Email Marketing FAQ A / B Split An A/B split is the process of dividing a list into multiple test groups, targeted on different users to determine the best marketing message or creative content. Above-The-Fold When we refer to "above the fold", we ...