Omadi provides users the option to audit calls after the job was completed by a driver or released from the yard. Auditing helps to check that all charges are correct, and no adjustments are necessary. Only users with the manager or dispatcher role can audit. To access a list of all calls pending audit, go to the black navigation bar > Views > Ready for Audit. From the Ready for Audit view, click on Audit to the right of the tow information. On the Payments tab, in the Audit Information region, the user's name will auto-fill in the Audited By field as well as the date in the Audit Date field. Verify that all charges are correct, and save. You can also audit from the Ready for Audit view (black navigation bar > Views > Ready for Audit). Review the ticket, then scroll down on the right-hand side, and there will be a button that reads Mark as Audited. By clicking that button, it will add the user’s name and the date and move the ticket through that step. Once the ticket is saved, it will be considered audited and will be removed from the Ready for Audit list.
Payments can be added to any tow ticket and are applied to the charge total in the Charge Information region. After locating the ticket, select to Edit the tow ticket and navigate to the Payment tab. The balance due will appear in the right side of ...
A View is a filtered list of tickets entered into the system. For example, if a user only wants to see a tow that was recently entered in the system, go to the black navigation bar > Views > Recent Actions. A view can be filtered or searched by using ...
Accessing a Ticket
Accessing a Ticket After a ticket has been entered in the system, the easiest way to access it is to search for it in a View. (Go to the section on Views.) Once the desired ticket is located, notice that on the right side of the ticket there are ...
When a vehicle is ready to be auctioned, it can be found by opening the Vehicles in Any Yard view and using the multi-form search to narrow results. Once the desired ticket is located, select to Edit in order to update the Sale tab information. The ...
From the Vehicles in Any Yard view, find the vehicle that needs to be released by using the multi-form search bar. Once the vehicle is found, on the right side of the ticket click Release. Omadi will require users to fill in any needed release and ...