Omadi Mobile: Accepting Motor Club Digital Dispatches
When a motor club sends a job via digital dispatching, you will see a yellow banner at the top.
Tap View to view the job.
You can also go to the Dispatch screen of the app to view the job.
Tap Respond, and you will be presented with the following options: Reject, Call Me, and Accept. (Remember that you will have 90 seconds to accept the job before the motor club sends it to the next provider.)
To accept the job, select Accept, enter an ETA to Job, and tap the blue Submit Response button.
Once the job has been accepted, you can dispatch it to a driver and it can be completed via the Omadi Mobile app like any other job.
Club Tow, Motor Clubs, and Service
Club Tow All motor club calls that are not accepted through digital dispatching will need to be entered manually in the Club Tow job type. Customer contact information and coverage details fields are available in this job type. Club Tows reference ...
Accepting Digital Dispatches from the Omadi Towing App
Accepting Digital Dispatches from the Omadi Towing App If you are planning to accept Digital Dispatches from the app, make sure you are logged in to the app on your phone or tablet. The phone will beep when a Digital Dispatch comes in. Navigate to ...
Motor Club Integration Info for Digital Dispatching
If a customer wants to enable motor club integrations for digital dispatching, they need to provide Support with the following information: Motor Club Integration Info for Digital Dispatching Agero Tax ID: Provider ID: ex: 123375 (Must match ...
How to Turn On/Off Digital Dispatching If a company cannot accept motor club digital dispatching calls 24/7, users will need to be able to turn off digital dispatching. Motor clubs will continue to send dispatches as long as the digital dispatching ...
Dispatch Live Status
There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...