Setup
Client Portal: Creating Users
To create a Client Login user for a property manager: 1. On the black navigation bar (at the top of the screen), hover over Customers, then Properties, then List. 2. Click List. You will see your list of Properties. 3. At the right side of your ...
Dashboard Customization
Dashboard Customization If you would like this feature turned on for your Omadi domain, contact Support via: phone: (801) 800-8250 email: support@omadi.com ticket Dispatch Live Status Purpose: to customize what and how information is displayed on the ...
Edit Line Item Charges List
Follow these steps to edit the Line Item Charges list: Go to your Omadi domain's Setup page (by clicking the grey gear in the upper-right corner of the screen). At the left side of the Setup page, in the Form Management region, locate the job type ...
Property Setup
All of the properties with which the user’s company has PPI contracts need to be entered into the property form in Omadi. To locate the property form go to the black navigation bar and select Customers > Property > List. From the property list, ...
Police Department Setup
All of the police departments the company has contracts with need to be entered in Police Departments. To update or add new police departments go to the black navigation bar and select Customers > Police Department > List. The only required ...
Bill To Setup
Bill To’s in Omadi are where the user can store billable accounts information. To update or add new accounts go to the black navigation bar and select Customers > Bill To > List. From the Bill To list, the user has options to edit or delete old ...
Additional Price Items
Any item that cannot fit in the pricing sheets is considered an additional price item and will need to be entered into the system for which the specific job type it is needed. In Omadi, price items could fall under several different names, depending ...
Motor Club Pricing Setup
Before using Omadi full-time, pricing information will need to be entered into the system. It is important to enter pricing information before entering customers or accounts into the system in order to link pricing to customers when creating Bill ...
General Pricing Setup
Before using Omadi full-time, pricing information will need to be entered into the system. It is important to enter pricing information before entering customers or accounts into the system in order to link pricing to customers when creating Bill ...
Fleet Setup
Trucks To edit existing trucks or add new trucks, go to the black navigation bar and select Fleet > Truck > List. Entering trucks in Omadi allows the user to track which truck was used for every ticket in the system. To add a truck to the system go ...
Company Users
All user profiles can be found at Setup (grey gear in the top right corner) > Company Users. On this page you can add new users and update users’ profiles. Only managers can create and edit all user profiles. Create Users To set up a user profile go ...
My Organization
All of the user’s company information, including email address, fax number, phone numbers, etc., can be found at Setup (grey gear in the top right corner) > My Organization.
Settings
The second section of the black menu bar is the settings section, which is positioned on the right side of the navigation bar. Users can view and update their profile by clicking on their name. Clicking on the grey magnifying glass icon will allow ...
Violations List Empty
When creating Violation Rules for a property, the Description box should not have any special characters. Go to the black navigation bar > Customers > Property > List > (edit selected Property) > Violation Rules region (bottom right) > Description ...
Popular Articles
Client Portal: Guide for Property Managers
Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...
Dispatch Dashboard
There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...
Lien Processing & ADD123
Omadi Resources For any vehicle that is impounded in Omadi, lien information can be recorded in the Lien Tab of the ticket. In the Lien tab, users can enter vehicle owner, lien holder, insurance, and lien letter sent date information. Lien holder and ...
Violations List Empty
When creating Violation Rules for a property, the Description box should not have any special characters. Go to the black navigation bar > Customers > Property > List > (edit selected Property) > Violation Rules region (bottom right) > Description ...
Logging In
Before navigating Omadi’s system, users need to log in. Each company is given their own Omadi Domain (website). Users will need to log in at their specific company domain. If users go to omadi.com they will NOT be able to log in. If a user is not ...