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Client Portal: Guide for Property Managers
Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...
Lien Processing & ADD123
Omadi Resources For any vehicle that is impounded in Omadi, lien information can be recorded in the Lien Tab of the ticket. In the Lien tab, users can enter vehicle owner, lien holder, insurance, and lien letter sent date information. Lien holder and ...
Violations List Empty
When creating Violation Rules for a property, the Description box should not have any special characters. Go to the black navigation bar > Customers > Property > List > (edit selected Property) > Violation Rules region (bottom right) > Description ...
Creating a Tow Ticket
To start a new dispatch ticket, click on New Dispatch on the grey shortcut bar. All information that is in red is required, and the ticket will not save unless all required fields are filled. In the Call Information region, select the job type. That ...
Appointments
For jobs that will not be dispatched immediately, the option to create an appointment is available when creating a dispatch ticket. In the Call Information region, enter in the time of the appointment in the Appointment Time field on the right-hand ...