Recent Articles
Deactivating Humanity Notifications
Humanity can notify you via E-mail & SMS each time actions take place that involves you. Images throughout these articles will enlarge for better visuals by clicking on the image. Humanity notifications will come in for the following: ShiftPlanning ...
Installing / Accessing Avaya
Getting Started with Avaya CX1 Welcome! This article will provide essential information on how to log into your Avaya SoftPhone Tool to interact with customers on your selected Client or Project within the Omniverse. Please review the information ...
Installing / Accessing Bright Pattern
You can access and launch Bright Pattern softphone through Office.com with Single Sign On (SSO). Follow the steps below: Step 1 Go to office.com. Type in Microsoft Teams login information. Approve MFA push. Step 2 Click on the My apps icon on the ...
General Handy Installation
Perform the following steps to access your Omni Secure Desktop from your local computer using Handy Secure Remote Worker (SRW) (VDI). Step 1: Download and install the Handy SRW (VDI) client 1.1. Download the Handy SRW (VDI) client from here: Handy - ...
Missed Shift Notifications
For general assistance, help desk or support needs, please enter a Zoho ticket here: Omni Interactions | | Submit a Ticket (zoho.com).