Why am I having erratic behavior on some devices when using OnSong Connect?

Why am I having erratic behavior on some devices when using OnSong Connect?

OnSong Connect works by having each device register as a service on the local network. When you connect to devices, OnSong remembers the network address of these devices and listens for when those devices join and leave the network.  Because OnSong Connect is designed to be as robust as possible, it will keep those connections active even when OnSong is placed in the background, or you shut down the app.

This works well as long as those devices are assigned the same IP address from the network.  In this case, the connection is maintained, but issues could arise if the leader iPad begins listening to itself due to these network changes.  The solution is to clear out any previous connections.

To do this, tap on the share icon in the Menubar to open the Share Menu. Tap on the Connect option to open the OnSong Connect Screen.  Next, choose the Servers Tab and locate the Recycle button in the lower right corner.  Tap on this button.  This will clear out any previous connection information.  Perform these same steps on any device that you use with OnSong Connect.  Keep in mind that after you do this, you will need to reconnect to those clients.
    • Related Articles

    • Can I send a message using the OnSong Connect API?

      The OnSong Connect API allows you to send information to devices running OnSong.  If you're a developer who wants to integrate with OnSong, you can learn more at our developer site located at http://onsongapp.com/developers To send a message that ...
    • Can I load OnSong onto multiple devices without having to pay again?

      Thank you for using OnSong! You can load OnSong onto multiple devices without being charged, as long as all the devices are logged into the iTunes account you used to purchase OnSong. I believe Apple will allow you to load purchased apps onto 10 or ...
    • How can I stream video to an AppleTV or AirPlay-compatible TV?

      OnSong has powerful lyrics projection and stage monitor capabilities that let you take control of projection systems, TV, or video monitors.  There are a number of ways that you can connect your iOS/iPadOS device including using AirPlay.  AirPlay is ...
    • How can I connect multiple MIDI devices, computers, and iPads together?

      There are many ways to do MIDI. This article will break these down into the various methods of connecting multiple MIDI devices. MIDI Cable MIDI is best known for its "5-DIN pin" cables that have transmitted music in digital form since 1984. One of ...
    • Why are my wireless devices are disconnecting or performing poorly?

      Wireless networking is a modern miracle the normally "just works". It enables us to use devices without being tethered. Mobile computing and modern audio equipment gives us the flexibility to move around the stage and set up for a gig in minutes. ...