Premium
I am trying to cancel my OnSong Premium subscription but it is not appearing in the App Store.
When you become a member of OnSong Premium, the subscription payment is processed by Apple. However if you've started a free trial, the subscription may not appear immediately in your managed subscription screen. The only place to cancel the ...
How can I cancel my OnSong Premium subscription?
OnSong Premium gives you access to premium features in OnSong as well as premium technical support and more services coming soon. If you are having an issue using these features, please let us know so that we can point you in the right direction ...
I'm trying to access my add-ons but I'm being prompted to sign in. How do I find my password?
OnSong has recently released OnSong Premium which is a subscription service for users looking for the most powerful OnSong experience. While many add-ons originally released as in-app purchases are now premium features, you can still access these ...
I can't sign into OnSong Premium. How do I reset my password?
OnSong Premium is an account-based service. When you first create an OnSong Premium account, you are automatically signed into your account. You can access your account by going into the Utilities Menu in OnSong by tapping on the gear icon in the ...
I just paid today for an annual subscription, but under Account it says it expires in one month.
OnSong Premium accounts offer a one-month free trial when you first sign up. The expiration date indicates the date and time when you will first be charged for a premium account. At that time, the expiration date should be updated to reflect the ...
Why can't I buy OnSong Console or the Drawing tool any more?
OnSong Console, Drawing Tool, Scenes, and MIDI Integration is now available in OnSong Premium. OnSong Premium is a subscription that gives you the best features of OnSong with more features and services soon to come. To upgrade to OnSong Premium, ...
I've already paid for OnSong so why do I need to pay for a subscription?
OnSong Premium is completely optional and if you've paid for OnSong, you keep all the features you've come to know and love. We are transitioning OnSong into a subscription app while honoring our valued users. This is done by creating a special ...