Sending Media and Location

Sending Media and Location

How to send a picture/video
  • Tap on the Clip icon at the bottom right while on the chat screen
  • Select Photo/Video option
  • Select the desired image/video
  • You may add caption to the image
  • Tap on the paper plane icon to send

How to send your location
  • While on an existing chat screen, tap on the Clip
  • Tap on Location
  • Select a location on the map or one of the listed landmarks



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