Why Join my Loop? Settings

Why Join my Loop? Settings

Converting existing and potential customers to OV Chat with your business is critical in building a loyal relationship. OV Loop Business provides your business with a platform to convince customers to subscribe to, and communicate with you via the OV Loop App. Use these settings, found in Chat Automation>Why Join My Loop, to explain the value of connecting with you.

Join my Loop Title (50 Character Max)

Use this space to capture OV Loop App users who may not be familiar with your business.

Join my Loop Body (50 Character Max)

Use this space to explain what benefit customers receive from subscribing/joining your Loop.

Chat Welcome Message (100 Character Max)

This is the first chat customers receive after they contact you through OV Chat. Offer a warm welcome and explain the length of time in which you expect to respond.

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