CDI Basics: From A Systems Perspective webinar

CDI Basics: From A Systems Perspective webinar

CDI Basics: From A Systems Perspective webinar (from the Systems UG Discussion Meeting - October 23, 2020 meeting)  


The Systems User Group requested Carrie Curie from PALS provide an overview session on the CDI. This session included information about:  
  1. Introduction and basic CDI information (0:00)  
  2. Proactive Troubleshooting, including cleanup (4:29)  
  3. Actual Troubleshooting, including recommendations for submitting Support Center Tickets and the process at PALS and Ex Libris (5:28)  
  4. CDI Anniversary Teaser (10:41)  


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