Troubleshooting Steps for Alma Acquisitions - Receiving

Troubleshooting Steps for Alma Acquisitions - Receiving

PALS created a troubleshooting document walking you through common issues you might encounter and settings to check when you experience problems with Alma Receiving.

Commonly encountered issues 

  1. POL does not show up in Receiving Workbench. 
    1. Check the workbench tab you are using. You might be in the wrong one. 
    2. Check the filters you have used. You may have filtered to values that will not match the POL. 
    3. Search for the POL via the POL search. Make sure you have it associated with inventory. If you do not, search for the inventory and link the item (one-time POLs) or the holding record (subscription POLs). 

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