How to raise a ticket?
How to manually log a ticket in Zoho Desk Most businesses today serve their customers over the telephone. So, once an agent has heard what the customer wants over the phone, he should eventually log a ticket to acknowledge the problem. ...
How to view knowledge base?
You can view the knowledge base by visiting our Help Center link"https://desk.zoho.com/portal/pluto7support/en/kb/pluto7support". "You can also create a new ticket through the help center"
Creating ticket -Hints!
Creating ticket by sending Email (email@example.com) OR Creating ticket through Help Center (https://desk.zoho.com/portal/pluto7support/) Subject: Mention the Respective domain/Product name (Eg; laptop, software, HR, projects,) for ...