Creating ticket -Hints!

Creating ticket -Hints!

Creating ticket by sending Email (support@pluto7support.zohodesk.com) OR
Creating ticket through Help Center (https://desk.zoho.com/portal/pluto7support/)
Subject: Mention the Respective domain/Product name (Eg; laptop, software, HR, projects,)  for the ticket to assign to the respective agent.
(OR)
Description: Mention the Respective domain/Product name (Eg; laptop, software, HR, projects,)  for the ticket to assign to the respective agent.
Due Dates (Optional): Mention the due date in description / subject to get the ticket resolved for the tickets to prioritize. 

Note: You can also mentioned the agent name if you are raising similar ticket for second time. 

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