POS: Troubleshooting Sound Notificiations

POS: Troubleshooting Sound Notificiations

Enable Sound Notifications for New Orders

1. Make sound notifications a priority for the Precision POS app

  1. Open the Settings app from the desktop (if you don't see it on the desktop, select the white circle icon at the bottom to view all apps on the device)

  2. Select Sound & notification under the Device section


  3. Select App notifications


  4. Select the Precision POS app from the list 

  5. Toggle the 'Priority' setting to show notifications



2. Complete a hardware audio test

  1. Open the POSFactory app from the desktop (if you don't see it on the desktop, select the white circle icon at the bottom to view all apps on the device)


  2. Select the Audio Test button


  3. Complete audio test by toggling the 'Left Channel' and 'Right Channel'


  4. If both channels produce a sound, your audio test is complete. If either channel is not functioning properly, please contact us to assess further action.

For more assistance, please send us an email at support@precisionpos.com or call 1-855-673-3700.


    • Related Articles

    • Welcome: POS User Guide

      Looking to familiarize yourself with all the great features of your new POS? Look no further - click the link below to be redirected to our POS User Guide! → Take me to the User Guide Still have questions? We're happy to help! You can email ...
    • "Connect Error" on POS from A920 PAX Device

      If you receive the error message: "Connect Error" on the POS from the A920 PAX Device: Power cycle the credit card reader Hit "Cancel" when "Setup Wizard" pops up You may have to swipe to the right on the bottom of the screen Verify the IP address is ...
    • POS: Setting Station Mode

      This article show you how to set the default behavior for Takeout, Dine-in, & Delivery orders on your POS To change the default behavior of a POS device: 1. Click 'Station Configuration' on Home Panel and enter your access code 2. Click on 'General ...
    • POS: Daily Closing Summary

      1. On the Home Panel, click on Reporting. 2. Enter Access Code to get into Report Center.  3. Under the category Sales, Click on Daily Closing Summary. 4. Click Run Report Change date of Closing Summary Report by clicking on 'Start Date' Reports can ...
    • POS: Sales & Tax Summary

      You can easily access reports from the login screen on your POS Select the 'Reporting' button on the main login screen Select the category, Tax Related > Sales & Tax Summary Choose the date you would like to run the report on This report runs from ...