For Promoters: How to Add an Unregistered Racer to Your Event

For Promoters: How to Add an Unregistered Racer to Your Event

Sometimes Racers show up late, and you have to add them. Here's how to do that.


If someone needs to be added to your race, and they can't (or won't) create their own RaceReady account and sign up on their own, you can still help them. 

Log in to your promoter account, and navigate to the event the racer needs to be added to. Select its menu icon, and click "Manage Race":

From there, within the "Racers" tab, click the menu icon at the top right of the screen to reveal the dropdown menu. Then click "Add Racer". 

From this page you must either (6) find the racer (if they've already registered in our system) or else (7) add an account for them. 

To register an existing racer who is already in our system, search for their name in the search bar and select "Add to Event":

Or, if the racer does not have a RaceReady account, you can totally create one for them. Right here, right now. Just click "Add New Rider" and it will take you through the same account creation steps that they would normally go through. Fill out the fields as appropriate:

Then once their profile is created, you can build a cart and check them out (using credit card or cash). Click "Purchase new items for user":

You'll see this message along the top of your screen. Note that you are now inside the racer's profile, and you are checking out on their behalf.

Follow the normal steps to register for the event (which you can see in this article if you need to) and then at checkout, it will allow you to record the registration.

Have the racer select and acknowledge the Terms and Conditions of their participation:

You can enter their credit card number, or you can accept cash rather than process a credit card (note that RaceReady fees will still apply, and be deducted from your disbursement):




    • Related Articles

    • For Promoters: How to Set Up or Edit a Race Event

      Setting up your race event in RaceReady's system is important to get right. Let's show you how. The steps you must follow BEFORE setting up your first event are: Create your RaceReady Promoter Account and set up your Stripe Account (here's how to set ...

    • For Promoters: How to Change Registration Details for a Racer—Edit or Add a Bike or Class Entry

      If you need to help a racer change something on their race registration (either which bike / vehicle they registered to use, or which class entries they signed up to be in), here's what you need to do: Log in to your promoter account, find the event ...

    • For Promoters: Registration & Scoring Checklist

      Quick list to make sure you're ready for race day. If you're only using RaceReady for online registration and event management, this list can help you. If you're also using it for live timing, see this article instead.  On race day, you'll need to ...

    • For Promoters: How To Un-publish or Hide an Event?

      To prevent your event from being viewable by the public, follow these instructions. If you have an event that, for some reason, you have previously published and wish to un-publish, here's what you need to do.  Log in to your promoter account, and ...

    • For Promoters: Promoting a Race Event

      Get the word out early, and increase racer turnout on race day. With RaceReady, it's easier to handle more riders on race day. But if you want more racers & spectators, the key is to get people to sign up and pay early.  If they pay in advance, ...